Guest Experience
Can I get a late checkout?Of course — set for 1pm ✓
The Hotel Doesn't Sleep
Your front desk, covered around the clock — without the night-shift cost.
Aira reduces your labor cost by 17%. And AIRA never calls in sick, never gets tired, speaks 50+ languages, and responds in under 60 seconds.
| Capability | Night-shift employee | AIRA |
|---|---|---|
| Monthly cost | ✕ €2,500–4,000 | ✓ From $425 |
| Available hours | ✕ 8–10 hrs / shift | ✓ 24/7/365 |
| Languages spoken | ✕ 1–2 | ✓ 50+ |
| Response time | ✕ 5–20 minutes | ✓ Under 60 seconds |
| Same question 500× | ✕ Gets tired | ✓ Same warmth every time |
| Smart-lock access | ✕ Manual only | ✓ Remote, instant |
One placard — in the room or at the front desk — is the whole setup. No app, no login, no wait.
AIRA connects to Salto, Yale, TTLock and Dormakaba. Guest locked out? New code sent in seconds — no one leaves their bed.
Guests message the way they already do. No app to download, no login — just a number they text like any contact.
French guest, Japanese tourist, Arabic-speaking family — AIRA detects the language and replies fluently. No barrier, ever.
AIRA handles 95% of any interactions alone. Out-of-hand situations and room emergencies get escalated immediately — AIRA handles any issue with 0 wait time, with a full summary before you pick up.
After a smooth night, AIRA asks happy guests for a Google or TripAdvisor review — and catches unhappy ones privately first.
Upload your SOP, property information, recommendations and more. AIRA is here at your disposal — it remembers everything and gets sharper over time, not a generic bot.
Any property that needs overnight guest support — without overnight payroll.
10–50 rooms. You pay for a night desk but the value is minimal. AIRA does the same job better, for a fraction of the cost.
Core or Premium planMultiple units, self check-in, no front desk. AIRA is the front desk — handling access, questions and requests across every unit at once.
Premium or EnterpriseSingle Airbnb or a portfolio. Guests expect 5-star service at 2 AM. You can’t be on call forever — AIRA is.
From $425/moThree real hotel scenarios. One AI agent always on duty.
Your front desk, covered around the clock — without the night-shift cost.
An AI concierge by day, and a first responder when urgent guest issues happen.
Move guest and reservation data quickly, with a setup flow built for real hotel operations.
Bring in your data from any PMS or booking system, or connect it directly.
Set up your property with the real details your team works with every day.
Define the tone, the boundaries, and when a case is handed to your team.
Share a link or QR and Aira starts serving guests instantly.
Your request is in. We'll email you within one business day to schedule your consultation and start designing your deployment.